Enter a new username and complex password Confirm the complex password Click OK to reset the device’s username and password. NOTES: When this Password Reset process failed, Hikvision has a program called SADP that can help customer to recover password. SADP software can find the device on the network and see internal system details. HIKVISION technical support team will return key which consists of number and letter (8 bytes). Input the key, type in the new password and confirm. Click Confirm and your password will be reset. Reset password via NVR/DVR local menu In NVR/DVR local GUI, you can double click the left bottom of login interface to pop out password reset interface.
A tool which exploits a backdoor in Hikvision camera firmwares circa 2014-2016 (ICSA-17-124-01) to help the owner change a forgotten password.
Usage
Download HikvisionPasswordResetHelper.exe
from the releases tab and run the exe.
There are 5 simple steps to reset a password, and you can even skip steps 3 and 4 in many cases.
Requirements
.NET Framework 4.5.2 - This is included in any modern Windows installation.
A Hikvision device that is vulnerable to ICSA-17-124-01.
Here is an incomplete list of camera firmwares that have been reported to be vulnerable or not. This list is compiled from various sources and the camera models are unspecified. Some camera models are reportedly vulnerable at different ranges of firmware versions, so I would not put complete faith in the accuracy of this list for all camera models.
Hikvision Camera Firmware Versions
Special Thanks
This tool was make possible thanks to the efforts of user montecrypto from the ipcamtalk forum.
See Also
If your firmware is too old to use this method to reset a lost password, you can try the reset code method:
If your firmware is too new, then I'm afraid you are out of luck because the reset code method won't work either.